Nos outils — Hact

Les outils de la méthode Hact

2. Comprendre le terrain

Immersion (WIP)

🎯 S’immerger dans le quotidien des utilisateurs pour comprendre leurs usages, leurs besoins, leurs motivations, leurs attentes et leurs freins.

<img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' />

Etienne9 janvier 2025

2. Comprendre le terrain

Observation (WIP)

🎯 Faire émerger le vrai vécu des utilisateurs en observant en détail leur comportement dans le quotidien

<img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' />

Etienne9 janvier 2025

2. Comprendre le terrain

Plan d’exploration

🎯Faire émerger de manière exhaustive l’ensemble des thématiques qui vont être explorées sur le terrain 🎯 Développer une stratégie pour collecter des informations sur le terrain

<img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' />

Etienne9 janvier 2025

3. Synthétiser

Share story

🎯 Comprendre et synthétiser les apprentissages clés de la recherche terrain. 🎯 S’inspirer des histoires du terrain pour trouver des opportunités, idées et solutions. 🎯 Créer un support pour partager et communiquer les apprentissages clés de la recherche terrain

<img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' data-src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' data-srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo lazyload' height='70' width='70' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' style='--smush-placeholder-width: 70px; --smush-placeholder-aspect-ratio: 70/70;' /><noscript><img alt='Etienne' src='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/7d9242017ec937ef850c1cd229c888bf?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' />

Etienne9 janvier 2025